Shipping Policy

Last updated: 2026/3/26

At Shengma Machinery (Hefei Shengma Machinery Trading Co., Ltd.), we are committed to providing reliable and efficient global shipping services for our construction machinery.

1. Shipping Destinations

We currently ship to major international markets, including but not limited to:

Europe (including France, Spain, and other EU countries)
Middle East (Arab regions)
Russia
South Korea

If your country is not listed above, please feel free to contact us. We will provide accurate shipping availability and solutions based on your location.

2. Processing Time

All orders are processed within 3–7 business days after order confirmation.

Processing time may vary depending on product type, customization requirements, and stock availability.

3. Shipping Time

Shipping times vary depending on destination and logistics arrangements:

Europe: 15–35 business days
Middle East: 20–40 business days
Russia: 25–45 business days
South Korea: 10–25 business days

Please note that delivery times are estimates and may be affected by customs clearance, weather conditions, or other external factors.

4. Shipping Method

Due to the nature of large-scale machinery, shipments are typically arranged via:

Sea freight
Land transportation (for certain regions)

We will select the most suitable and cost-effective shipping method based on your order and destination.

5. Shipping Fees

Shipping costs vary depending on:

Product size and weight
Destination country
Shipping method

The final shipping cost will be confirmed before order completion or provided upon request.

6. Customs & Duties

International shipments may be subject to customs duties, taxes, or import fees.

These charges are the responsibility of the customer and vary depending on the destination country.

7. Delivery Notes

Please ensure all shipping information is accurate before placing your order
We are not responsible for delays caused by incorrect information or customs clearance issues
For large machinery, customers may be required to assist with unloading upon delivery